Return To Blog

New Medicare Cards Are Coming - What You Need to Know!


We have been informed by the Westchester County Department of Senior Programs and Services that Centers for Medicare & Medicaid (CMS) is mailing new Medicare cards.

CMS is taking steps to remove Social Security numbers from Medicare cards. Through this initiative, the CMS will prevent fraud and fight identity theft for Medicare beneficiary members.  

CMS will issue new Medicare cards with a new unique, randomly-assigned number called a Medicare Beneficiary Identifier (MBI) to replace the existing Social Security-based Health Insurance Claim Number (HICN).  Mailing of new cards to begin April 2018.  All Medicare cards will be replaced by April 2019.

The new card will come automatically in the mail providing the address is updated.  If the member’s address does need to be updated, visit mySocialSecurity account and provide a new address.  This new card will be unique to the individual and will not be a social security number.  Medicare benefits will remain unchanged.  Once the new card arrives, residents should start using it and destroy the old card.  If the resident is on a Medicare Advantage Plan, that card and number remain valid.  Resident should still have a copy of the new Medicare card. 

At no time will Medicare contact a member by phone.  Please remind the resident, never to provide information via the phone.  This information will be given to all the residents at The Ambassador.  Please remind the resident to provide the new Medicare Card to Dylan Eckstein, Assistant Building Services Manager on assisted living and for Kindred residents, Sarah Rouke, Director.

If you have any questions, please reach out to Geri Brooks, VP Integrated Health Care, and she will be glad to assist.